1. Introduction

At Elite Treats & Hamper (“we,” “us,” “our”), your privacy is important to us. This policy explains what personal data we collect when you visit our site or place an order, how we use it, keep it safe, and your rights under the Digital Personal Data Protection Act, 2023 (India).

2. What Information We Collect

We gather the following information from visitors and customers:

  • Account & registration details: Name, email, password (securely stored)
  • Order & billing info: Shipping & billing address, phone number, payment data (card number, expiration date—all handled via PCI-compliant gateway)
  • Newsletter & marketing: Email, name (if opted in)
  • Usage & technical data: IP address, device/browser type, cookies, site usage, referral sources
  • Social & promotional data: Information you share on Instagram, Facebook, or contests

3. How We Use Your Information

  • Process your orders: Send, track, and complete your purchases
  • Manage accounts: Allow you account creation, login, and support
  • Communicate with you: Order updates, support answers, newsletters (if opted)
  • Enhance your experience: Improve site functionality and content
  • Marketing: Send offers and promotions—only if you've opted in; you can opt out anytime

4. Legal Basis & Your Consent

We process your data based on:

  • Consent — when you place orders, subscribe, or request information
  • Contractual necessity — to fulfill orders
  • Legal obligations — for compliance and records retention
     You may withdraw consent by contacting us (see Section 10).
     Your personal data is retained only as long as needed or as legally required.

5. Data Sharing & Disclosure

We do not sell your personal data. We may share your data with:

  • Service providers & partners (e.g., delivery agents, payment gateways, hosting platforms, marketing tools) — only as needed
  • Legal authorities — if required by law or to protect rights
  • Business transfers — in case of a merger or acquisition

6. Cookies & Tracking Technologies

Our site uses cookies to:

  • Make shopping easier (e.g., keep items in cart)
  • Personalize content and offers
  • Analyze site usage for improvement

You can manage or disable cookies via your browser settings.

7. Data Security

We implement technical and organizational safeguards—including SSL encryption, secure servers, and access controls—to protect your data. However, no system is completely secure

8. Your Rights under Data protection Law

You are entitled to:

  • Access, correct, update, or delete your personal data
  • Withdraw consent at any time
  • Lodge a complaint with relevant authority if you suspect your rights are violated

To exercise these rights, please email us at info@elitetreatsandhamper.com.

9. International Data Transfers

If your data is transferred outside India (e.g. to Shopify or payment gateways), we ensure adequate protection measures are in place consistent with Indian law.

10. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect information from minors. If we learn of such data, we will delete it promptly.

11. Changes to This Policy

We may update this policy from time to time. All changes will be reflected by a revised “Effective Date.” For substantial changes, we will notify users via email or site announcement.

12. Contact Information

If you have any questions, concerns, or requests regarding your data, contact us:

  • Email: info@elitetreatsandhamper.com
  • Phone/WhatsApp: +91 8890460623
  • Address: Shop No. 32, Mahalakshmi Bakery, Collectorate Chaurha, Chittorgarh, Rajasthan 312001

13. Governing Law

This policy and any disputes arising are governed by the laws of India, particularly the Digital Personal Data Protection Act, 2023.

Why this matters:

  • A clear and compliant privacy policy builds customer trust and meets legal standards
  • It shows transparency—people care: 48% abandon purchases over privacy concerns