Terms & Conditions - elitetreatsandhamper.com

Welcome to Elite Treats & Hamper. These Terms & Conditions govern your use of our website and the services we offer. By accessing our website or placing an order, you agree to comply with the following terms. If you do not agree, please do not use the site.

1. Definitions

“We,” “us,” “our” refers to Elite Treats & Hamper.
“You,” “your” means any customer, user, or visitor.
“Products” mean gift hampers, chocolates, and related goods sold via this site.

2. Use of the Website

You must be 18 years or older to place an order.
You agree not to misuse the site, hack, spam, or infringe on the rights of others.
All content on the website, including images, text, and branding, is our intellectual property and cannot be reused without permission.

3. Product Information

We strive to provide accurate descriptions and images, but minor variations may occur.
All products are subject to availability. If an item is unavailable, we may offer an alternative or cancel the order.

4. Orders & Payments

Orders are confirmed only after full payment is received.
Payments are processed securely via trusted third-party gateways.
We reserve the right to cancel an order for any reason, including suspected fraud or incorrect pricing.

5. Delivery

We deliver across India through courier partners.
Delivery times are estimates and may vary due to weather, holidays, or logistics issues.
We are not liable for delays caused by courier partners

6. Returns & Refunds

Please refer to our Return & Refund Policy for full details. Due to the perishable nature of our products, returns are limited to specific cases like damage or wrong delivery.

7. Pricing & Taxes

All prices are listed in INR and inclusive of GST unless otherwise stated.
We reserve the right to change prices at any time without prior notice.

8. User Accounts

You are responsible for maintaining the confidentiality of your account and password.
You agree to notify us immediately of any unauthorized use.

9. Promotions & Discounts

Promo codes are non-transferable and may be subject to expiry or conditions.
We reserve the right to cancel offers without notice

10. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

11. Indemnification

You agree to indemnify and hold harmless Elite Treats & Hamper from any claims or disputes arising from your misuse of the site or breach of these terms.